URMUL DESERT CRAFTS

Shipping and return policy

Shipping

A complete postal address including pin code, email id and contact number is essential to help us ship your order. Kindly cross-check your pin-code and contact number before you complete your order.

After confirmation of order from our customer support team, products are couriered within 3 – 4 business working days or refer product description in case of made to order products

Information regarding the Airway Bill number will be communicated to the buyer after the products are dispatched.

Custom duty charges, if any in your country, will be borne by the customer.

Our courier partners will be able to deliver the shipment to you between Monday to Saturday: 9am to 6pm. Working days exclude public holidays and Sundays.

Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.

As soon as your package is dispatched, we will email you your order tracking details. Kindly bear with us until then.

For any further clarifications, please contact us at livelihood@seemant.org

Return Policy

The article which is to be returned is required to be sent on our address- Praudh shiksha bhavan, near gol park, purani ginnani, Bikaner PIN 334001

Please ensure that the product return is initiated within 7 days of receipt of the article.

Please ensure that product is in unused and original condition. Include all price tags, labels, original packing and invoice along with the product.

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