Terms & Conditions

Please read the following terms and conditions carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions.

By subscribing to or using any of our services you agree that you have read, understood, and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services. These Terms and various other policies are binding as per the provisions of the Information Technology (Intermediaries guidelines)

Rules, 2011 formulated under the Information Technology Act of 2000 in India. In these Terms, references to “you”, “User” shall mean the end user accessing the Website, its contents and using the Services offered through the Website, “Service Providers” mean independent third-party service providers, and “we”, “us” and “our” shall mean urmuldesertcrafts.org and its affiliates.


This website is operated by URMUL DESERT CRAFTS by Samakhya Sustainable Alternatives Pvt.Ltd. Throughout the site, the terms “we”, “us” ,“our” and “Urmul Desert Crafts” refer to URMUL DESERT CRAFTS by Samakhya Sustainable Alternatives Pvt.Ltd. .

URMUL DESERT CRAFTS by Samakhya Sustainable Alternatives Pvt.Ltd. offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on woocommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you


urmuldesertcrafts.org (“Website”) is an Internet-based content and e-commerce portal, a company incorporated under the laws of India.
Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions, and notices contained in these Terms, as may be posted on the Website from time to time. Urmul Desert Crafts at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof.

User Account, Password, and Security

You will receive a password and account designation upon completing the Website’s registration process. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify urmuldesertcrafts.org of any unauthorised use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. urmuldesertcrafts.org cannot and will not be liable for any loss or damage arising from your failure to comply with this Section 2.

Services Offered

urmuldesertcrafts.org provides several Internet-based services through the Web Site (all such services, collectively, the “Service”). The products can be purchased through the Website through various methods of payments offered. The purchase of products shall be additionally governed by specific sale policies, like cancellation policy, return policy, etc., all of which are incorporated here by reference. In addition, these terms and policies may be further supplemented by HF product-specific conditions, which may be displayed on the webpage of that product.

Privacy Policy

The User hereby consents, expresses,, and agrees that he has read and fully understands the Privacy Policy of urmuldesertcrafts.org. The user further consents that the terms and contents of such Privacy Policy are acceptable to him.

Limited User

The User agrees and undertakes not to modify, copy, distribute, transmit, display, perform, reproduce, publish, licence, create derivative works from, transfer, or sell any information obtained from the Website. Limited reproduction and copying of the content of the Website is permitted provided that prior written permission of urmuldesertcrafts.org is sought.

For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes,, and unwarranted modification of data and information within the content of the Website are not permitted.

User Conduct and Rules

You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not

Defame, abuse, harass, stalk, threaten,, or otherwise violate the legal rights of others;

Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material, or information;
Conduct or forward surveys, contests, pyramid schemes, or chain letters;
Download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner;
Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;
Violate any applicable laws or regulations for the time being in force in or outside India; and
Violate, abuse, unethically manipulate or exploit, any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere.

User Warranty and Representation

The user guarantees, warrants, and certifies that you are the owner of the content which you submit or otherwise authorised to use the content and that the content does not infringe upon the property rights, intellectual property rights, or other rights of others. You further warrant that to your knowledge, no action, suit, proceeding, or investigation has been instituted or threatened relating to any content, including trademark, trade name service mark, and copyright formerly or currently used by you in connection with the Services rendered by urmuldesertcrafts.org.

Exactness Not Guaranteed

urmuldesertcrafts.org hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user. The quality of any products, services, information, or other material purchased or obtained by you through the Website might actually depend on the size you ordered for. Also, the colour of the end product may vary as compared to the one on the website, which could only be because of the screen settings on your website.

Intellectual Property Rights

Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, urmuldesertcrafts.org owns all Intellectual Property Rights to and into the Website. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to urmuldesertcrafts.org without obtaining authorization from urmuldesertcrafts.org

Links to Third Party Sites

The Website may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of urmuldesertcrafts.org or the Website and urmuldesertcrafts.org is not responsible for the contents of any Linked Site.

urmuldesertcrafts.org is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by urmuldesertcrafts.org or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

Disclaimer of Warranties/Limitation of Liability

urmuldesertcrafts.org has undertaken to ensure that all the information on the Website is correct, but urmuldesertcrafts.org neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product, or service. In no event shall urmuldesertcrafts.org be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting therefrom.

Neither shall urmuldesertcrafts.org be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services. Further, urmuldesertcrafts.org shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond urmuldesertcrafts.org ’s control.

The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.


You agree to indemnify, defend and hold harmless urmuldesertcrafts.org from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by urmuldesertcrafts.org that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.


Prices for products are described on our Website and are incorporated into our Terms and conditions by reference. All prices are Indian rupees(INR) Prices, products, and Services may change at urmuldesertcrafts.org ’s discretion.


Title and risk of loss for all products ordered by you shall pass on to you upon urmuldesertcrafts.org ’s shipment to the shipping carrier. For international orders, shipping charges may differ according to the location and weight of the item/s to be shipped.


urmuldesertcrafts.org may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion, that you have breached, violated, abused, or unethically manipulated or exploited any term of these Terms or otherwise acted unethically.

Notwithstanding Section 15. above, these Terms will survive indefinitely unless and until urmuldesertcrafts.org chooses to terminate them. If you or urmuldesertcrafts.org terminates your use of the Website or any Service, urmuldesertcrafts.org may delete any content or other materials relating to your use of the Service and urmuldesertcrafts.org will have no liability to you or any third party for doing so.

You shall be liable to pay for any service or product that you have already ordered till the time of Termination by either party whatsoever.

Governing Law

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Ahmedabad, Gujarat.


If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.

Report Abuse

As per these Terms, users are solely responsible for every content posted on the Website. Urmul Desert Crafts prohibits the use of language that is racist, hateful, sexual, or obscene in nature on a public platform. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. If you come across any abuse or violation of these Terms, please report to info@samakhya.com

Vendor Interface Policy

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy, and Terms of Use for access to or usage of urmuldesertcrafts.org website.

All vendors are expected to adhere to the following policies when listing their products on our website urmuldesertcrafts.org . Seller offences and prohibited content can result in the suspension of your account.

Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, undischarged insolvent, etc. are not eligible to use the Platform. If you are a minor i.e. under the age of 18 years, you shall not register as a seller on our Platform, transact or use the Platform.

We reserve the right to terminate your registration and/or refuse you access to the Platform if it is brought to our notice or discovered that you are under the age of 18 years.

This policy requires that sellers act fairly and honestly on the Urmul Desert Crafts platform to ensure a safe buying and selling experience. All sellers must

Provide accurate information to Urmul Desert Crafts and our customers at all times
Act fairly and not misuse Urmul Desert Crafts features or services
Not attempt to damage or abuse another Seller, their listings, or ratings.
Not attempt to influence customers’ ratings, feedback, and reviews.
Not send unsolicited or inappropriate communications.
Not contact customers except through Buyer-Seller Messaging
Not attempt to circumvent the Urmul Desert Crafts sales process.
Not operate more than one selling account on Urmul Desert Crafts

Violating the Code of Conduct or any other Urmul Desert Crafts policies may result in strict actions against your account, such as cancellation of listings, suspension or forfeiture of payments, and removal of selling privileges. More details about these policies are below.

Accurate Information

You must provide accurate information to us and our customers, and update the information if it changes. For example, this means that you must use a name that accurately identifies the list of your products in the correct category.

Acting Fairly

You must act fairly and lawfully and may not misuse any service provided by us. Examples of unfair activities include

Providing misleading or inappropriate information to Urmul Desert Crafts or our customers, such as by creating multiple detail pages for the same product or posting offensive product images
Manipulating sales rank (such as by accepting fake orders or orders that you have paid for) or making claims about sales rank in product titles or descriptions
Attempting to increase the price of a product after an order is confirmed
Attempting to damage another Seller, their listings, or ratings
Allowing other people to act on your behalf in a way that violates Urmul Desert Crafts policies or your agreement with Urmul Desert Crafts

Ratings, Feedback, and Reviews

You may not attempt to influence or inflate customers’ ratings, feedback, and reviews. You may request feedback and reviews from your own customers in a neutral manner, but may not

Pay for or offer an incentive (such as coupons or free products) in exchange for providing or removing feedback or reviews

Ask customers to write only positive reviews or ask them to remove or change a review
Solicit reviews only from customers who had a positive experience
Review your own products or a competitors’ products


You may not send unsolicited or inappropriate messages. All communications to customers must be sent through Buyer-Seller Messaging and be necessary for fulfilling the order or providing customer services. Marketing communications are prohibited.

All text, graphics, seller interfaces, visual interfaces, photographs, trademarks, logos, sounds, music and artwork, notes, messages, emails, billboard postings, drawings, profiles, opinions, ideas, images, videos, audio files, other material or information (collectively ‘Content’) are third-party generated Content and Urmul has no responsibility or liability over such third-party Generated Content as we are merely an intermediary for the purposes.

Customer Information

If you receive customer information such as addresses or phone numbers to fulfil orders, you may use that information only to fulfil orders and must delete it after the order has been processed. You may not use customer information to contact customers (except through Buyer-Seller Messaging) or share it with any third party.

Circumventing the Sales Process You may not attempt to circumvent the Urmul Desert Crafts sales process or divert Urmul Desert Crafts customers to another website. This means that you may not provide links or messages that prompt users to visit any external website or complete a transaction elsewhere.

Multiple Selling Accounts on Urmul Desert Crafts

You may only maintain one Seller Central account for each region in which you sell unless you have a legitimate business need to open a second account and all of your accounts are in good standing.

If any of your accounts are not in good standing, we may deactivate all of your selling accounts until all accounts are in good standing. As a registered seller, you shall list item(s) for sale in accordance with the policies which are incorporated by us on our Platform.

You must ensure that the listed items do not infringe upon the intellectual property, trade secret or other proprietary rights or rights of publicity or privacy rights of third parties. All listed items must be kept in stock for successful fulfilment of sales.

Urmul Desert crafts, grants sellers a limited, non-transferable, non-exclusive, non-sublicensable, non-assignable, and personal licence to use “urmuldesertcrafts.org ” name and/or logo on packing material used by sellers for delivery of Products sold on the Platform.

You, as a seller, shall be required to dispatch the products and/or services for every transaction to the buyer within the time period. to ensure that the products and/or services are delivered in a timely manner. Further, you will solely be responsible for undertaking transit insurance for products sold by You on the Platform. For the avoidance of doubt, Urmul Desert Crafts will not be responsible for undertaking any insurance(s) for products sold by sellers on the Platform.

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